Every repair we complete comes with a 90-day warranty. If the same problem comes back within that window, call us, we'll return and finish the job at no charge. Your invoice is all the proof you need.
Anything we fixed or replaced during the original visit is covered for 90 days.
If that exact problem returns within 90 days, the return visit and labour are free.
The warranty covers what we worked on. A different part failing later is a new repair.
Anything that shows up after the window closes is handled as a new service call.
Drain clogs and lint buildup are maintenance, not repair failures, and aren't covered.
Damage from incorrect use, power surges, or outside water leaks isn't covered.
If coins, bones, or debris damage a pump or motor, the warranty doesn't apply.
A different problem needing a new part is a new repair, quoted fairly on its own.
How to claim it: Call (604) 265-0540 and let us know when the original repair happened and what's going on now. We'll get someone back out within the warranty window, often the same day if you call in the morning.
Need to claim your warranty?
